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Quiz Entry - updated: 2026.07.05

What happens when a port enters err-disabled state, and how do you recover it?

An err-disabled port is completely shut down — no traffic is sent or received, and the port LED is off. To recover, you must manually shut down and re-enable the port, or configure automatic recovery.

A secure-up port hits an unauthorized MAC in shutdown mode, goes err-disabled, and returns to forwarding via manual shutdown/no-shutdown or timed auto-recovery — after the offending device is removed.

* The err-disabled lifecycle and its two recovery paths. *

What err-disabled looks like:

%PM-4-ERR_DISABLE: psecure-violation error detected on Fa0/1, putting Fa0/1 in 
err-disabled state
%LINK-5-CHANGED: Interface FastEthernet0/1, changed state to down

Manual recovery:

Switch(config)# interface FastEthernet 0/1
Switch(config-if)# shutdown
Switch(config-if)# no shutdown

You must issue shutdown first, then no shutdown. Just issuing no shutdown alone won't work — the port needs to be cycled.

Automatic recovery (errdisable recovery):

Switch(config)# errdisable recovery cause psecure-violation
Switch(config)# errdisable recovery interval 300    ! 300 seconds = 5 minutes
  • The port automatically recovers after the configured interval
  • Default interval is 300 seconds (5 minutes)
  • Useful in environments where false positives might occur (e.g., a user plugging in a second device temporarily)

Before recovering, fix the problem:

  • If the violation was from an unauthorized device → remove it
  • If it was a legitimate device → either increase the maximum MACs or add the device's MAC to the secure list
  • Otherwise, the port will just go err-disabled again immediately after recovery

Go deeper:

From Quiz: NETW2 / Switch Security Configuration | Updated: Jul 05, 2026